The law on data protection sets out several different reasons for which a company may collect and process your personal data, including:1. Consent
In specific situations, we can collect and process your data with your consent. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service2. Contractual obligations
In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item from us for local home delivery, we will collect your address details to deliver your purchase.3. Legal compliance
If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting Pondfolk Ltd to law enforcement.4. Legitimate interest
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom, or interests.
We know how much data security matters to all our customers. We will treat your data with the utmost care and take all appropriate steps to protect it. We secure access to all areas of our websites using ‘https’ technology. Access to your personal data is password-protected. We store No credit card information.
Whenever we keep your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected. At the end of the retention period your data will be completely deleted.
We will never share your data.
For both the above requests you must email firstname.lastname@example.org. Your request will be acknowledged upon receipt and we will come back to you within 30 working days.
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorised a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.